5 Topic Commentaries
Maintaining Quality Through Processes and Procedures
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Tonya Wilbon, N/A
Medical device quality systems and regulatory education
•U.S. Food and Drug Administration (FDA)
SourceManufacturers should plan to define and implement effective procedures. Do what they say they are going to do and have it documented in their procedures. They should check the system and make necessary changes - corrections, corrective actions, and preventive actions. And then act upon those changes and ensure they are implemented.
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Barb Mesenberg, N/A
Health systems quality improvement
•Mayo Clinic
SourceThe methodical process steps we went through to close a gap with our physician referrals process from beginning to end was eye-opening," she says. "The friendly Quality Academy folks taught us quality improvement methods and tools, and showed us how to apply those tools to our processes.
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Ryane Nethery, N/A
Cardiovascular services operations and quality
•Norton Brownsboro Hospital, Louisville, KY
SourceAchieving Chest Pain Center Accreditation through the ACC is indeed a tremendous achievement. The accreditation process has allowed us to evaluate and enhance our procedures to align precisely with ACC standards, ensuring we provide top-quality care.
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Jessica Chapman, PhD
Clinical proteomics and pathology quality control
•Memorial Sloan Kettering Cancer Center
SourceWe make sure that we are running these tests under the correct parameters, so we know we are giving pathologists the right information to make decisions.
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William H. Crosby, MD
Hematology-Oncology; clinical practice quality
•Scripps Clinic and Research Foundation
SourceIn most situations, our timesaving, comfortable Standard Operating Procedures (SOP) provide the best available procedures, rational decisions for stereotyped problems, decisions based on experiment, and experience in which the risk-benefit ratio is to the patients' benefit.
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