5 Key Takeaways

• 1

  Existing ophthalmology practices can improve patient flow through small, cost-conscious changes without a complete renovation.

• 2

  Remodeling opportunities depend on each facility’s available space and may require practices to give up or reallocate some space.

• 3

  The architect recommends assessing the reception desk and waiting room because they shape patients’ first impressions.

• 4

  Replacing crowded rows of chairs with smaller seating areas and improving furnishings can create a quieter, more welcoming waiting room.

• 5

  Self-check-in kiosks can streamline reception for patients comfortable with the technology and require about 10 square feet.