5 Key Takeaways

• 1

  At the 2026 American Academy of Ophthalmology meeting, administrators and technology experts discussed practical uses of AI in ophthalmology practice management.

• 2

  Panelists said AI tools are increasingly bundled into existing platforms, including electronic health records, and are also available for tasks such as call handling and ambient scribing.

• 3

  Alexandra Acabá Berrocal uses an AI-based tracker to manage staff credentials and documents and make practice information accessible to employees.

• 4

  Veronica Plessinger converted staff presentations on policies, procedures, and workflows into an interactive training website and app with a chatbot.

• 5

  Panelists emphasized learning AI’s benefits and risks and establishing guardrails while maintaining human oversight.