5 Key Takeaways

• 1

  Eye Specialty Group replaced its outdated EHR after staff reported significant frustrations with usability and performance.

• 2

  A dedicated team should be formed to manage the EHR replacement process, ensuring effective communication and project ownership.

• 3

  Selecting an EHR requires identifying a platform that meets specific practice needs, including integration and data security.

• 4

  Change management is crucial during the transition to a new EHR, particularly in addressing staff resistance and ensuring training.

• 5

  Eye Specialty Group made the transition engaging by incorporating a carnival theme and offering incentives for training completion.