Lately,
many physicians have been debating whether they really want to co-manage
postoperative care. This concern been refueled by a number of recent
developments:
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The
Office of Inspector General (OIG) has expressed concern over potentially abusive
referral arrangements.
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Some
Medicare carriers have published bulletins detailing specific and limited
circumstances under which they consider co-management a covered service. These
policies don't affect all parts of the country, but they represent shifting
sentiment and may indicate future changes.
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Various
professional societies have published position papers on the subject. All of
them agree that a referral should be based on what's best for the patient, but
some groups place a greater significance on patient choice than others. These
papers have helped to perpetuate mixed opinions within the ophthalmic community.
Minimizing
legal exposure
Yes,
the government has stated that co-managing postoperative care isn't illegal, and
Medicare's official rules have been spelled out for some time. But most
physicians are acutely aware that co-managing still carries an element of risk,
and increased government scrutiny is likely.
To
protect yourself and your practice, you should develop co-management protocols
to ensure that your practice abides by existing laws and regulations. In this
article (part one of two on co-management), I'll share a case history that
illustrates proper protocols for co-managing Medicare-covered services -- in
particular, cataract surgery.
Co-managing
cataract care: a case study
Sally
Ford is a 68-year-old woman who presents in Dr. Dodge's office for the first
time. She says that Jeffrey Kelly, O.D., her longtime optometrist, has suggested
an evaluation of her poor vision to see whether she needs cataract surgery. (Dr.
Kelly is a local optometrist who frequently refers patients to Dr. Dodge.) Ms.
Ford complains that she finds it difficult to read the newspaper and she's
afraid to drive at night. She says that Dr. Kelly believes Dr. Dodge is the best
surgeon to treat her.
Dr.
Dodge's examination of Ms. Ford reveals visually significant cataracts,
especially in the right eye. The remainder of her eye exam is within normal
limits, and she's in good health.
Dr.
Dodge explains that her poor vision and lifestyle difficulties are the result of
her cataracts and that she'd benefit from cataract extraction with an
intraocular lens implant. He explains the risks and benefits of cataract
surgery. Ms. Ford decides to proceed with surgery on her right eye.
Let's
suppose that Dr. Dodge is willing to co-manage this patient with Dr. Kelly. In
order to protect himself, he should take the following steps.
Step
one: patient consent
It's
crucial to understand that the co-managing decision must be made by the patient
-- not the physicians.
Prior
to surgery, the patient must give informed consent for the procedure. This
includes being informed about proper care following the procedure: the
need for post-op care, what post-op care entails, and the choices of qualified
professionals to provide post-op care. (This discussion may have been initiated
in the optometrist's office, but all the key points should be restated and all
options explored with the surgeon.)
In
our case study, Ms. Ford has an established relationship with her optometrist
and may desire to be followed by him after her surgery. After being informed of
the risks, benefits and logistics of a transfer of care, Ms. Ford should be the
one to make the request to be followed by Dr. Kelly. Most importantly, she
should be given a choice -- and her choice must be honored.
Step
two: postoperative care request form
A
signed, written record of Ms. Ford's request for shared postoperative care is an
effective way to document her consent. (Some Medicare carriers mandate this.) It
should include:
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documentation
of the patient's willingness to have post-operative care provided by a different
doctor
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an
acknowledgement that the benefits and risks have been explained
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the
reason(s) the patient wants to be followed by someone other than the surgeon
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acknowledgement
that the patient understands the logistics of the arrangement
�
an
authorization for the providers to share information relating to the patient's
health and vision
�
an
acknowledgement that the patient has been advised of the other doctor's
qualifications to provide care
�
an
agreement that the patient will be returned to the surgeon in the event of a
complication.
The
patient, surgeon and co-managing physician should all sign and date the form.
The form should then become a part of the patient's permanent medical record in
both offices.
Note:
It's unwise to establish an agreement between the surgeon and the receiving
doctor without obtaining the patient's consent before the procedure.
Billing
for post-op care
Ms.
Ford decides that she'd like to be followed by Dr. Kelly after her surgery and
signs the postoperative care request form. She has uneventful cataract surgery
on August 1 and sees Dr. Dodge for postoperative visits on August 2 and August
11.
At
her second postoperative visit on August 11, Dr. Dodge determines that it's
clinically appropriate to transfer the remainder of her postoperative care to
Dr. Kelly. He tells Ms. Ford that she should see Dr. Kelly in about 3 weeks.
How
should each doctor bill Medicare for services rendered? Instructions provided by
HCFA in May 1992 include several key points:
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co-management
requires a written transfer agreement between the surgeon and the receiving
doctor(s)
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claims
must use specific modifiers (-54 and -55)
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the
receiving doctor can't bill for any part of the service included in a global
period until (s)he has provided at least one service.
To
abide by these regulations, the doctors in our example would take the steps
outlined below.
Step
three: transfer agreement
Medicare
regulations require that the surgeon send a written transfer agreement
delineating the split of postoperative care to the receiving doctor.
It's
a bad idea to create an agreement such as this with the intention of using it
for future patients as well; it's nearly impossible to predict future events
with any certainty, and a prearranged split connotes payment for referrals and a
possible illegal arrangement. Instead, a unique transfer agreement should be
constructed for each patient.
Dr.
Dodge's written transfer letter to Dr. Kelly should include the following key
points:
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the
patient's name
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the
operative eye
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the
nature of the operation
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the
date of surgery
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clinical
findings
�
discharge
instructions
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the
transfer date.
(See
"Sample Transfer Agreement,")
Step
four: acknowledgement from the receiving doctor
Dr.
Dodge can't be certain that Ms. Ford will actually keep her appointment with Dr.
Kelly, so Dr. Kelly should send a letter to Dr. Dodge following her first visit,
containing:
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the
patient's name
�
the
operative eye
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the
nature of the operation
�
the
transfer date
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the
results of the first postoperative visit to his office.
The
most important aspect of this letter is that it provides evidence that the
receiving doctor, Dr. Kelly, actually saw the patient, Ms. Ford. This is in
keeping with HCFA's requirement that he provide at least one service before
billing.
Both
doctors should retain copies of these letters as part of the patient's permanent
record. They could also serve as a useful attachment on claims for reimbursement
(if necessary).
Dividing
the post-op payment
The
overall value of postoperative care for ophthalmic surgery is 20% of the value
of the global surgery package. Medicare subdivides this amount between the two
doctors according to the period of time that each doctor was responsible for the
patient's care. (The actual number of visits to either doctor is irrelevant.)
In
our case study, Ms. Ford underwent cataract surgery on August 1. For the first
10 days of the postoperative period, she was under Dr. Dodge's care.
According
to the transfer letter, she was discharged to Dr. Kelly on August 11, even
though she wasn't going to see him for 3 weeks. That transfer date represents
the point at which responsibility for the patient's care shifts from the surgeon
to the receiving doctor. (Note the italicized sentence in the sample letter
below.) Following the transfer, Dr. Kelly provided care for 80 days, up to the
end of the postoperative period.
Because
Dr. Dodge was responsible for 10 days of postoperative care and Dr. Kelly was
responsible for 80 days, Medicare would pay 10/90ths of the postoperative amount
to the surgeon, and 80/90ths to Dr. Kelly.
Individual
cases vary, so claims for reimbursement will likewise vary. Consequently, each
claim should be treated as unique. (It's important to give every claim extra
attention to be sure that the chronology of events matches the dates given.)
Using
the right modifiers
Medicare
has established specific modifiers to distinguish claims for intraoperative
services from claims for postoperative care. The -54 modifier is used to denote
the actual surgical event in a co-managed case; the -55 modifier is used with
claims for postoperative care.
Immediately
after surgery, a claim for the surgical component may be submitted, using the
appropriate CPT code with the -54 modifier. Because Medicare assigns 80% of the
global fees to the intraoperative service, you should bill 80% of your usual
charge. (Billing the entire global fee will only result in a higher write-off.)
Later,
submit a separate claim for your portion of the postoperative care. As discussed
above, you need to know the date that the optometrist assumed responsibility for
the remaining postoperative care (the transfer date).
The
receiving doctor will submit a separate claim for his or her portion of the
postoperative care. Again, it's imperative that both you and the receiving
doctor document the transfer date in your correspondence to make sure that your
claims for reimbursement agree.
In
our example, using the current national reimbursement of $748, correct billing
and reimbursement would be as follows:
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Dr.
Dodge would bill for the surgical component using code 66984-54, dated August 1.
The Medicare allowable would be 80% of $748, or $598.
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Later,
Dr. Dodge would bill for his portion of the post-operative care using code
66984-55, listing August 2 through the 11th as the relevant dates. He'd receive
10/90ths of the remaining $150, or $17.
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Dr.
Kelly would bill for his share of the postoperative care using code 66984-55 and
listing August 12 through October 30 as the relevant dates. He'd receive
80/90ths of the postoperative fee, or $133.
Playing
it safe
The
current increasing level of scrutiny and debate regarding co-management
shouldn't deter you from co-managing patients following cataract surgery.
However, you should consider it a wake-up call. If you don't already have an
established protocol for this in your practice, create one now. It's the best
kind of insurance.
Next
month . . .
You
may be sure that you're correctly sharing post-op cataract care with other
providers, but what about refractive surgery co-management? We'll tell you what
you need to know.
When
No Co-Management Agreement Exists
Medicare
carriers have outlined regulations for services provided during the
postoperative period in the absence of a co-management agreement. If the surgeon
bills for the global fee but the patient is seen by a second doctor for services
within the postoperative period, carriers are instructed to pay the second
doctor separately using the evaluation and management (E/M) codes. The global
fee isn't shared as long as this is an unusual, occasional service and doesn't
reflect a pattern.
Separate
payment isn't made if the second doctor is covering for the surgeon (i.e., locum
tenens, or part of the same group as the surgeon).
Sample
Transfer Agreement from Dr. Dodge to Dr. Kelly
Dear
Dr. Kelly:
On
August 1 our patient, Ms. Sally Ford, underwent successful cataract surgery with
implantation of an IOL in her right eye. I saw her on August 2; I also saw her
today, following surgery, and her best-corrected vision was 20/20 OD, 20/50 OS.
Enclosed
please find a copy of her operative report and postoperative instruction sheet.
Her recovery from surgery has proceeded smoothly and is expected to continue
that way.
At
this time, I am discharging her to your care and have asked her to make an
appointment to see you in about 3 weeks. Please keep me informed of her progress
and contact me if any problems arise. Ms. Ford will need post-cataract glasses
before too long; I trust you can assist her.
Sincerely,
Dr. Dodge
Donna
McCune is a senior reimbursement consultant with Corcoran Consulting Group. She
has 14 years' experience in ophthalmology, including 12 years as an
administrator in a busy med/surg ophthalmic practice in Connecticut.