Like kids set loose in a toy store,
ophthalmologists today find themselves confronted with a continuous stream of
appealing new high-tech equipment.
Advanced technology can quickly grab your
attention. And some technologies may indeed prove to be welcome and profitable
additions to your practice. But before you commit to any new technology, you
need a plan to evaluate its potential for your specific situation.
Start by asking yourself the following
questions:
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Will the technology benefit my
patients; which of them will benefit most?
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What special training do I need to
perform the new procedure?
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Who pays for the procedure -- and
at what price?
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How many patients do I routinely
see who may qualify for the procedure?
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If the patient is to pay for it,
what is the profile of the patient who will have this procedure?
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How can I attract more patients
with this procedure -- and at what cost?
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What is the "per use"
cost of the new technology?
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What are my additional costs in
facilities, equipment, supplies and people?
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Which of my competitors is likely
to offer the service?
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Will there be new competitors, and
what are their value propositions?
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How does the technology fit into
my practice?
The Hyperion laser as a case study
You can answer these questions both
objectively and subjectively, with the overall conclusions helping to guide your
decision to acquire any new technology. Of course, not all practices will answer
these questions the same way.
To illustrate how to evaluate a new
technology, the remainder of this article will follow a hypothetical
multispecialty ophthalmology and refractive practice, Ophthalmology Associates,
as its doctors complete the process of deciding whether to bring in Sunrise
Technologies' Hyperion LTK laser, a new treatment for hyperopia. They'll
determine whether buying, leasing or passing makes the most sense for them by
answering these questions:
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Will the technology benefit
my patients? Which of them will benefit most? And what special training do I
need to perform the new procedure?
These first clinical questions
concern basic issues regarding the procedure itself. What's its value to
patients? What additional training may be needed to perform it?
On both counts, Ophthalmology Associates is convinced that the Hyperion LTK
laser procedure is effective (though not a permanent fix), safe and easy to use.
The practice has been performing refractive surgery for a number of years --
including radial keratotomy (RK), photorefractive keratectomy (PRK), and
laser-assisted in situ keratomileusis (LASIK) -- and views the Hyperion LTK
laser procedure as being about as effective and less risky than the other
procedures.
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Who pays for the procedure
-- and at what price? The
Hyperion LTK procedure is refractive surgery and as such is almost always paid
by the patient.
Our hypothetical market ranges from $1,000 to $2,000 per eye, with the most
common figure being $1,500 per eye. The Hyperion LTK procedure would normally be
offered at a similar price as LASIK, but the apparent simplicity of the
procedure (it only takes 3 seconds per eye) makes it difficult for Ophthalmology
Associates to ask patients to pay the same price as they would for LASIK.
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Which patients will opt for
the procedure? Candidates for
this procedure are also slightly different than the typical refractive patient
because the FDA has approved the Hyperion LTK laser for treating hyperopia
patients older than 40 who are +0.75D to + 2.5D diopters.
Many of these patients may opt for monovision as a way to avoid using bifocals
in the future. By only treating one eye, the economic threshold to have the
procedure and gain a satisfactory result is drastically lowered.
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How many patients do I
routinely see that may have the surgery?
In the example of Ophthalmology Associates, a very large number of its patients
are between 40 and 55 years old and have a household income greater than
$65,000. The practice has a large number of patients who are schoolteachers,
attorneys and other professionals who are more likely to opt for the procedure
for work-related reasons.
The incidence of hyperopia in this demographic segment is approximately twice
that of myopia.
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How can I attract more
patients -- and at what cost? Ophthalmology Associates has an ongoing advertising campaign and it's
also supported by a number of co-managing providers (both ophthalmologists and
optometrists). This procedure could easily be incorporated into current
marketing campaigns at very little additional cost. In fact, most of the
additional cost would be for brochures and collateral materials for patient
education.
The procedure could lend itself well to co-management for a number of reasons.
There is the original screening and evaluation and the possible contact lens
trial for adaptability to monovision that can be performed by co-managing
providers (optometrists or ophthalmologists). Also, postoperative management of
the case is necessary to track patients' visual results.
The number of postoperative visits is assumed to be more than for LASIK
patients, but less intense and complex when compared to LASIK follow-up.
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What is the "per
use" cost of the technology?
This is the most difficult question, and the one that holds the key to potential
profitability, in making a decision to lease, purchase, or pass on the Hyperion
LTK laser system.
Both the lease and the purchase options require the payment of per-use
("click") fees, called enablements. These enablements are priced on a
"stair-stepped" scale based on the term of the contract and the actual
monthly usage.
The analysis to decide whether to lease or purchase the Hyperion LTK laser
system is made all the more difficult because the per-use enablements and the
equipment costs of the technology are bundled together in the lease payment
under the lease option.
Making the choice
To fully evaluate the lease vs. purchase
options, Ophthalmology Associates creates three scenarios to model the economic
differences.
In the first option, the practice compares
the monthly costs of a 60-month purchase (using bank financing at the prime rate
plus a quarter percent) with the monthly costs of a 60-month operating lease,
both with the assumption that 50 procedures per month will be done.
The analysis produces these numbers:
Option 1:
|
Purchase |
Lease |
Laser Payments |
$4,742 |
N/A |
Maintenance and Software |
$1,458 |
N/A |
Click Fees (50 procedures @ 150.00) |
$7,500(50 @ $263.92) |
$13,196 |
TOTAL |
$13,700 |
$13,196 |
Monthly cost per case |
$274.00 |
$263.92 |
The purchase option is slightly more
expensive than the lease option in this first scenario. This is because the
additional costs for maintenance and software upgrades must be added to the
purchase option. These costs are included in the lease option.
In a world that's constant and predictable, a
lease that assumes a steady 50 cases per month for 5 years is the better deal.
However, what if the demand and usage of the Hyperion LTK laser system
fluctuates widely month-to-month? To answer this question, Ophthalmology
Associates now assumes that 80 procedures will be performed in one month. All
other assumptions remain unchanged.
This analysis results in these numbers:
Option 2:
|
Purchase |
Lease |
Laser Payments |
$4,742 |
N/A |
Maintenance and Software |
$1,458 |
N/A |
Click Fees (50 procedures @ $150.00) |
$7,500 (50 @ $263.92) |
$13,196 |
(30 procedures @ $120.00) |
$3,600 (30 @ $211.14) |
$ 6,334 |
TOTAL |
$17,300 |
$19,530 |
Monthly cost per case |
$216.25 |
$244.13 |
The third scenario assumes that Ophthalmology
Associates would purchase or lease the equipment over a 36-month period.
The rationale for shorter-term purchase is
that refractive surgery is a rapidly changing market whose future is
unpredictable. Therefore, it would be prudent to pay off the equipment quickly
because the equipment's useful life might be shorter than what might normally be
expected, particularly if there's a new technology that renders the Hyperion LTK
obsolete. A shorter purchase period also reduces the interest that would be
paid, and changes the depreciation and tax implications in the purchase option,
complicating the analysis.
Most importantly, a shorter purchase term
would dramatically lower the costs required to provide the service after the
36-month term, at a time when increased competition and price reduction for the
procedure is more likely. Option 3 assumes a 36-month term at 50 enablements per
month and actual monthly volume at 80 cases per month.
And here are the numbers:
Option 3:
|
Purchase |
Lease |
Laser Payments |
$7,180 |
N/A |
Maintenance and Software |
$1,458 |
N/A |
Click Fees (50 procedures @ $150.00) |
$7,500 (50 @ $306.60) |
$15,330 |
(30 procedures @ $120.00) |
$3,600 (30 @ $245.27) |
$ 7,358 |
TOTAL |
$19,738 |
$22,688 |
Monthly cost per case |
$246.72 |
$283.60 |
As illustrated in Options 2 and 3,
underestimating the monthly usage (enablements) in the lease option creates a
possibility of dramatically increasing the monthly cost per case.
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What competitors will likely
offer this service? What is their value proposition? Six
potentially significant refractive surgery competitors practice in the
hypothetical market. Most of them are expected to purchase and incorporate the
Hyperion LTK laser within their practices.
One concern is that at least two of these competitors' value propositions are
based on low cost. That means they may price this service aggressively.
There's also a fear that these competitors will devalue the procedure by
stressing its safety and speed (only 3 seconds to better vision) in their media
advertising. This may create an impression in the patient's mind that the
quality, safety and effectiveness of the procedure, and the likelihood of
getting a good result, is so automatic that the only remaining purchase decision
is based on price.
Therefore, it's assumed the practice that's first to feature the Hyperion LTK
laser in the market has the best chance to establish and create recognition in
the public mind for providing the service, and secure a market position as the
technology leader.
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How does the technology
"fit" my current practice? The
real question here: does your practice already offer refractive surgery, or are
you thinking of introducing refractive surgery via the Hyperion LTK laser?
If you're currently involved in refractive surgery, and actively promoting and
growing that part of your practice, the Hyperion LTK laser is an extension of
services. You already have the facility, the people, the marketing, advertising
and the network developed. To add the Hyperion LTK laser you need to change some
of your collateral materials and probably add one full-time employee.
The market for hyperopia is larger than for myopia. According to one study,
nearly 40 million Americans in the over-40 age bracket have hyperopia in the
range of +0.75D to +2.5D, part of a large wave of baby boomers who will be in
the vision care marketplace for years to come. Many of these individuals may opt
for monovision, which actually lowers the economic threshold for their
procedure.
The choice is made
In the final analysis, Ophthalmology
Associates decided to purchase over a 60-month term for two reasons:
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Based on an estimate of 80
procedures per month, this option will assure the lowest cost per procedure for
at least the initial 3 years.
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With lower monthly payments for
the equipment, Ophthalmology Associates will be able to fund an aggressive
advertising/marketing campaign to gain a larger share of the local refractive
surgery market.
A plan for high-volume practices
On the other hand, a refractive practice
currently performing more than 120 LASIK procedures per month should consider a
36-month lease agreement (with a buyout option at the end of the lease), based
on the expectation that volume will build to 100 Hyperion LTK laser cases or
more a month after a start-up period.
At that level, the practice should be able to
achieve a relatively low cost per case while completing the acquisition of this
new technology before market conditions change.
The Hyperion LTK laser offers an excellent
opportunity to provide an alternative to reading glasses and bifocals to a large
segment of primarily baby boomers. Because the procedure may be perceived as
being so safe and effective, there is a real risk that the service will rapidly
become a commodity where the patient's decision is primarily driven by price.
With this possibility in mind, it's
imperative that you put a high priority on containing the costs associated with
this trreatment. Explore and evaluate all of the financial options available to
you when deciding whether the Hyperion LTK, or any new technology, has a place
in your practice.
Michael J. Parshall is a principal
consultant with The Health Care Group, Inc. Mark E. Kropiewnicki, J.D., LL.M. is
a principal consultant with The Health Care Group, Inc. and a principal and
president of Health Care Law Associates, P.C. Located in Plymouth Meeting, Pa.,
they advise physicians on a wide range of practice management issues. They write
and lecture extensively on a variety of practice management and healthcare
topics. They can be reached at (800) 473-0032.