If you're thinking of buying a new computer or computer network for your office, consultant Jim Magay advises:
- Make software decisions first then get the hardware that works best with the software you've selected.
- Avoid software that creates "a priest in the temple" employee a single person who's the only one in your practice who understands the software. This can really hurt you when he or she leaves the practice.
- Start checking with your peers at medical meetings. Ask what they use and whether they're happy with it.
- Spend some time with software vendors displaying at your regional meetings.
- Look up potential vendors on the web.
- Once you have a direction in mind, call a staff meeting and build a "wish list" of the features and functions you and your staff feel are most necessary to meet your needs.
- Check out software "demos," which most software companies have available.
- Choose two software systems you like the best. Ask for a full review of each of them in your office by an expert from each company, with your staff present. See how well the two systems match your wish list.
- Once you've selected a software system, buy the hardware that the software developers suggest.